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Old 01-09-2009, 10:10 AM  
Mr. Plow Mr. Plow is offline
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Hiring employees

We are in the process of hiring probably 4-5 new employees in addition to 1-2 new supervisors. Let me say that I am so glad that I have no responsibilities when it comes to hiring them. By the way some act, or talk, you would think that we should feel lucky that we have them in for them to think about our position.

In the last two days, we have had:

- 1 came in dressed as if they just got out of bed. Literally wearing flannels, sweatshirt, and slippers.

- 1 saying as soon as the interview started: "Let me tell you MY availability. I won't work any Saturdays/Sundays/Mondays, but I want full time hours."

- When asked about previous employers, literally cursed their names and used vulgar language in reference to them. Going so far as to call one a "Sl*t A$$ Whore" to the person interviewing them.

In the past, we have had people bring their kids with them to interviews. What is wrong with people? Do they not understand that first impression for a potential employer is important?

Anyone else got any dumb people stories?
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Old 01-09-2009, 11:21 AM   #31
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Originally Posted by Goapics1 View Post
So you guys are in the porn industry? Phone sex?
Yes. I answer all the phones. Would you like our #?
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Old 01-09-2009, 11:23 AM   #32
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Old 01-09-2009, 11:30 AM   #33
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Originally Posted by Mr. Plow View Post
My wife & I own an inbound only call center...
Ah, call center employees. I used to install phone equipment in them, a short list of the types I saw:

* Giant (400lbs+) and smelly (lots)
* Sitting around talking about their current/ex boyfriend instead of working (lots)
* The gum chewer
* The token man (usually also the one that had figured out a way to game the reporting system to make it look like he was busier than he was)

My favorite three all came from the same overnight crew in the same call center, though. They had a dude with a (no s**t) bone in his nose. It was plastic or something, but it was probably three inches long. Then there was the girl who thought she was a vampire. Couldn't stay for training after the shift because she had to get home before the sun came up, which she told us very loudly like we were dips**ts for not seeing and respecting her vampire-ness. Then there was the guy who was beet red and covered in acne who's cube looked like a miniature GNC store. I'd rank them in order of crazy, but I wouldn't know where to begin.
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Old 01-09-2009, 11:38 AM   #34
Mr. Plow Mr. Plow is offline
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Originally Posted by Simplex3 View Post
Ah, call center employees. I used to install phone equipment in them, a short list of the types I saw:

* Giant (400lbs+) and smelly (lots)
* Sitting around talking about their current/ex boyfriend instead of working (lots)
* The gum chewer
* The token man (usually also the one that had figured out a way to game the reporting system to make it look like he was busier than he was)

My favorite three all came from the same overnight crew in the same call center, though. They had a dude with a (no s**t) bone in his nose. It was plastic or something, but it was probably three inches long. Then there was the girl who thought she was a vampire. Couldn't stay for training after the shift because she had to get home before the sun came up, which she told us very loudly like we were dips**ts for not seeing and respecting her vampire-ness. Then there was the guy who was beet red and covered in acne who's cube looked like a miniature GNC store. I'd rank them in order of crazy, but I wouldn't know where to begin.




We've seen our share. But since we bought out another company a couple years back, we've raised our standards.
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Old 01-09-2009, 11:45 AM   #35
MOhillbilly MOhillbilly is offline
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the 'my opinion matters' crowd goes hand in hand with the 'i dont listen' 'you owe me something' 'i cant do two things a once' crowd.

but its a call center mr. plow you should expect this kinda shit. duh.
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Old 01-09-2009, 11:59 AM   #36
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I wouldn't go so far as to say I should expect it. I know that turnover is part of the business and we luckily don't have a ton of it.

Every job I've applied for - whether it was washing dishes at Applebee's, working at Best Buy, etc - I treated the person interviewing me with respect by showing up acting like I wanted a job......as I'm sure most on here have regardless of the position.
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Old 01-09-2009, 12:43 PM   #37
xbarretx xbarretx is offline
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For God's sake man, what position are you hiring? Where do you get your recruits, Crack houses?

I just interviewed 14 people for a position I had and I was ULTRA impressed with the candidates that applied. The Universitites are turning out good folks from where I sit.

Two new hires in 2008 are doing very well.

Maybe it's their leader
yes, but as a soon to be MBA grad, the market seems dead with a hiring freeze all around
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Old 01-09-2009, 12:49 PM   #38
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Originally Posted by Mr. Plow View Post
I know that turnover is part of the business and we luckily don't have a ton of it.
High turnover = crappy job/employer
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Old 01-09-2009, 12:55 PM   #39
Mr. Plow Mr. Plow is offline
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High turnover = crappy job/employer
Thanks. I do my best to make sure each and every single employee is miserable here.
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Old 01-09-2009, 12:56 PM   #40
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High turnover = crappy job/employer
QFT but id actually say that their hiring practices are failing or their HR dept isnt doing its job (meaing adding NO VALUE to the company).

if your targeting the right people and they can keep them satisfied then you shouldnt have high turnover.

people complain about high turnover in callcenters and always point blame at the nature of the job as a reason. i say they are NOT hiring the right type of employee for that job and as such they have high turnover.
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Old 01-09-2009, 12:59 PM   #41
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Originally Posted by xbarretx View Post
people complain about high turnover in callcenters and always point blame at the nature of the job as a reason. i say they are NOT hiring the right type of employee for that job and as such they have high turnover.
I would agree.

Like I said earlier, our turnover is not very high. Out of 30 employees only 5-6 have been here less than one year. 10+ have been with us for 3+ years.

Our hiring now is not because of turnover, but because of growth.
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Old 01-09-2009, 01:01 PM   #42
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what's the jobs for? Can I appy, I'll move to KC....
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Old 01-09-2009, 01:02 PM   #43
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what's the jobs for? Can I appy, I'll move to KC....
You can move to KC if you can commute 3 hours each way daily.
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Old 01-09-2009, 01:02 PM   #44
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Old 01-09-2009, 01:02 PM   #45
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I would agree.

Like I said earlier, our turnover is not very high. Out of 30 employees only 5-6 have been here less than one year. 10+ have been with us for 3+ years.

Our hiring now is not because of turnover, but because of growth.
nice then good to see some companies still thrive.

ive been at my company here in KC for 8 years..my experience is 7 years logistics, 5 customer service, 3 project mgmt, 3 warehousing and dist, 2 international business, and now im in Accounting. its a pain in the butt to get a promo regardless of what i bring to the table b/c now we have 80 - 120 apps per open req instead of the normal 12 - 35
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