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07-15-2016, 06:31 AM | #316 |
Cast Iron Jedi
Join Date: Nov 2004
Casino cash: $9999900
VARSITY
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Spent an hour on the phone with them yesterday. Got all the way to the point of setting up the DTV cancellation appointment. The couldn't give me ST for free, but they could give it to me for $99, and they'd credit my account $99. But they couldn't give me ST for free. LOL
So $20 off per month for 12 months, free ST this year, 1-year contract. Still paying more than I'd like, and it creeps up every year. |
Posts: 35,253
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07-15-2016, 06:34 AM | #317 |
Cast Iron Jedi
Join Date: Nov 2004
Casino cash: $9999900
VARSITY
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So a question.... if I got my parent's DTV login (they live near Springfield), would I be able to watch their local broadcast of the Chiefs games through the DTV app?
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Posts: 35,253
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07-15-2016, 06:50 AM | #318 |
It's Five O'Clock Somewhere
Join Date: Aug 2000
Location: Billings, Montana
Casino cash: $2137713647
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Sounds like AT&T is a little harder to deal with. I may wait until August to take a run at them like DaFace suggested.
__________________
Adventure is dangerous....but monotony can kill you. |
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07-15-2016, 07:09 AM | #319 | |
Cast Iron Jedi
Join Date: Nov 2004
Casino cash: $9999900
VARSITY
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Quote:
I went back and forth with retention and finally told the guy the only way I was staying was if I got ST for free. He came back with the $99 "deal," and I just said that wasn't good enough. He basically said that was all he could do right now, but I could call back and there may be other offers. I repeated it wasn't good enough, and if we didn't get this resolved today, we were done. He said that was all he could do, so I asked when was my billing cycle over. Aug. 11. I said, "So that gives me just under a month to find a new cable provider. Let's set up cancellation on Aug. 10." Then he put me on hold and came back with the $99 one-time bill credit. |
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Posts: 35,253
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07-15-2016, 07:16 AM | #320 |
MVP
Join Date: Mar 2004
Location: Helena, MT
Casino cash: $2308849
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I still don't get why these companies can't negotiate with you in good faith. I don't want to ****ing haggle. Just give me your best price point and let me decide.
My 12 month cable contract expired and I got the new bill and called and had to waste like 20 minutes of my time to try and cancel the TV portion of my cable package. It starts out "There are no deals but look at all this value your TV package provides you," to which, I respond "Not $XXX per month in value, so cancel it." "Okay let me work my codes, oh I was able to get you a deal! 12 more months at exactly what you paid before." |
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07-15-2016, 07:21 AM | #321 | |
Cast Iron Jedi
Join Date: Nov 2004
Casino cash: $9999900
VARSITY
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Quote:
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Posts: 35,253
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07-15-2016, 09:00 AM | #322 | |
Kind of a mod
Join Date: Aug 2005
Location: Donkey Land
Casino cash: $116899
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Quote:
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Posts: 52,532
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07-15-2016, 09:16 AM | #323 | |
Cast Iron Jedi
Join Date: Nov 2004
Casino cash: $9999900
VARSITY
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Quote:
I'm probably another year or two away from telling them to f-themselves. My issue is due to my dialysis, I watch a lot of TV at night and in the morning while I'm tethered to my bedroom. So I'm very hesitant to cut the cord. Plus, I have no way to watch Chiefs except when they're playing nationally. |
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Posts: 35,253
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07-15-2016, 09:20 AM | #324 |
Most Valuable Villain
Join Date: Dec 2006
Casino cash: $2555047
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My contract is up in April of 2017.....so I'm tied to DTV for that long. I installed Kodi last night on my FireTV and I'm going to show my wife and kids the benefits of it over the next year. My goal is that when my contract is up.....we can leave DTV behind and cut the cord.
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Posts: 92,316
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07-15-2016, 09:29 AM | #325 | |
Sometimes it's black and white
Join Date: Nov 2004
Location: California
Casino cash: $2354900
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Quote:
But I still hate that business model. Works for them, though. |
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Posts: 6,512
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07-15-2016, 09:31 AM | #326 |
Sometimes it's black and white
Join Date: Nov 2004
Location: California
Casino cash: $2354900
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Last year, I had a co-worker who got a discounted deal (streaming only but included the Red Zone) based on being a university student.
Anybody know if something like that is going to be offered again? |
Posts: 6,512
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07-15-2016, 10:19 AM | #327 | |
Grand champ
Join Date: Sep 2007
Casino cash: $172369
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Quote:
InMem mentioned an NFL ST deal that was $200 on tablets earlier in this thread. If you were a college student you could get that for $100. |
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07-15-2016, 10:57 AM | #328 | |
Supporter
Join Date: Sep 2000
Location: Hollywood, CA
Casino cash: $10053648
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Quote:
I have three HD DVR's, every premium channel, the Sports package, the HD pack, Whole Home, the Protection Package, DTV Cinema - basically every single product Direct TV offers. I'm paying $135 dollars a month with tax. They don't have fixed prices. They don't offer everyone the same exact discount packages when they're available, so you have to take time out of your day to sit on the phone (often times in excess of an hour) to try to get the best deal. It's really frustrating and annoying. That said, I love the product itself. The picture and sound are outstanding, the On Demand channels are awesome and we've haven't lost a signal since 2003. |
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Posts: 88,960
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07-15-2016, 11:04 AM | #329 |
Banned
Join Date: Dec 2005
Location: Missouri
Casino cash: $9960055
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lol would love to but I quit about a year ago. I don't think that call center is doing directv calls just yet. I can tell you there is very little leadership or direction at their call centers so you can probably just rep shop and find someone who will do it. Some years they are more "giving" than others depending on their customer service ratings.
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Posts: 6,361
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07-15-2016, 11:10 AM | #330 |
Banned
Join Date: Dec 2005
Location: Missouri
Casino cash: $9960055
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I changed to dish. I get all the Chiefs games and only needed DTV for Extra Innings which Dish now has. I cut the cord for a while but ESPN Streaming SUCKS. Every time I tried to watch anything on ESPN it would freeze. It seemed to work better on Sling though. MLB.tv also has its issues.
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