Rant: AT&T's billing Dept can lick my taint!

[chasedude]

Last month I got a new phone. Woohoo, my first Android. Anyways.. Old contract, extinct. New one much more expensive. Add on the $$ charge for an upgrade fee? Upgrade fee? Bullshit fee to me, damn shysters.

So I've been curious how huge this rape will be. I check my online account today and it shows a new balance. Wowsers, double my last bill. I go to look for my in invoice to explain these charges so I can make sure everything is correct, it's not there.

I call support, there is an invoice but it's not available for me to see. The Tech can see it on his system. So I ask why I'm not seeing it online? I get told it could be up to a week sometimes before I will get it. WTF? In this digital world we live vicariously through, what reasoning can explain this? Snail mail outruns this one.

I think the balance and invoice should be posted at the same time. This is ridiculous accounting practices! You're asking me for money? Well you better be backing it up NOW, not a week later.

Kiss my ass AT&T

/rant