Quote:
Originally Posted by xbarretx
people complain about high turnover in callcenters and always point blame at the nature of the job as a reason. i say they are NOT hiring the right type of employee for that job and as such they have high turnover.
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I would agree.
Like I said earlier, our turnover is not very high. Out of 30 employees only 5-6 have been here less than one year. 10+ have been with us for 3+ years.
Our hiring now is not because of turnover, but because of growth.