Quote:
Originally Posted by gblowfish
They should have generated some kind of confirming paperwork of the reduction. Check with them and have them send a PDF. Did you record the Zoom Call?
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We asked for documentation during our call and was told, "It's been taken care of." Since we were somewhat satisfied with the agreement, we accepted him at his word. Ooops!
I've tried to contact them but my attempts have not been successful. Waiting to see if they respond to my email.
And no, we didn't record it. Yep, dumb old people we are. Gullible to think anyone else has integrity.