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I worked for NIC before it was bought out by Tyler Technologies, I left the company after the buyout. There's only two possibilities; either Tyler's code is incorrect to which Jackson County should be able to directly point to in a court case, should there be one, or Jackson County told them in specifics what they wanted and Tyler delivered, which Tyler should be able to easily prove in a court case, again should there be one. Tyler Technologies bought out many companies over the past few years, so I can't say for sure if the one I worked for in Olathe was the one responsible for the code, but there are good people there, led by a good team of leaders that I was sad to leave.
If the code was the problem, or something that Tyler Technologies did, then Jackson County would be rolling back to something that is accurate and not forcing people to go through an appeals process on this, somehow I don't think we should be laying all the blame at Tyler Technologies so I look forward to finding out more about where the issue actually occurred in due time.
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