Quote:
Originally Posted by RubberSponge
Recently had a little funny story and awesome experience with Panini. Had 1 redemption for a base auto of Rougned Odor from 2017 Chronicles Donruss Signature Series hanging out there for over 4 years that had not been fulfilled from Panini. A replacement was requested nearly 2 years ago. And as usual Panini Customer Support was less than stellar with their version of customer support.
Fast forward to mid-Nov. of this year and I just decided I would email them daily on it. It was just the principle of the whole thing, and a bit of amusement for myself to see if I could, on the off chance get at least some Panini points out of it. Only thing I would change in the email is this is the 23rd, the 24th , the 25th email. I did find the complete contact list for Panini America so every week or so I would add another Panini CS rep's email to the list. And as the typical response from Panini is to receive no response. Yesterday I shot off my 32nd or 33rd email to them and today I wake up and my wife tells me I had couple emails from Panini that a replacement had been sent overnight and the ticket was closed. She mentioned that the card was to replace the roughed and stinky card. I said roughed and stinky card like what kind nonsense are you saying woman? She pulls up the email on her phone and says look, Rougned Odor. I about passed out laughing. She then mentions to me they are sending as a replacement a 2021 Immaculate Signatures Bobby Witt Jr. Auto /75.
I just can't believe it. Panini is sending me a $75 card for replacement of a $1 stinky auto. Well done Panini.
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I’ve been waiting for a Kevin Durant auto for over 2 years now. Maybe I’ll have to go scorched earth too.