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laser1972 · 08-13-2019, 12:41 PM

Needless to say, i have around 7800 rating, been doing ebay for years of course...

I recently became a valued seller and got concierge service.. Which was good..

Just got some dummy that i shipped computer memory to, said one of the two sticks was bad (was new and sealed).. I told him he could return the bad stick or contact the manufacturer to see if they would honor the warranty..

After a day or two, he was hassling me about the refund, but I told him to send the memory back after he told me the manufacturer wanted a receipt..

Upon a few days, he then tells me they all of a sudden were sending him new memory w/o the receipt and he couldnt send the bad stick back, but WANTED a refund anyway for his time.. lol

I told him, i cant do a refund w/o the stick coming back, so he was trying to double dip, i was going to give him something for his time, but then he leaves me negative and abusive feedback..

needless to say, i called my new concierge at Ebay, not only did she remove the bad feedback, but closed the case in my favor..

She even removed a old negative that I got unfairly on a $30 cell phone that was new, but seller said didnnt work with his carrier (i had specific carrier it would work on).. Never contacted me, --

I am still on ebay even though the fees are crazy now, and usually buyers have all the power, but I think with this new status, I can deal with it..

08-13-2019, 12:41 PM	#60
laser1972 POst once a week! Join Date: Oct 2001 Casino cash: $9944905	Ebay Needless to say, i have around 7800 rating, been doing ebay for years of course... I recently became a valued seller and got concierge service.. Which was good.. Just got some dummy that i shipped computer memory to, said one of the two sticks was bad (was new and sealed).. I told him he could return the bad stick or contact the manufacturer to see if they would honor the warranty.. After a day or two, he was hassling me about the refund, but I told him to send the memory back after he told me the manufacturer wanted a receipt.. Upon a few days, he then tells me they all of a sudden were sending him new memory w/o the receipt and he couldnt send the bad stick back, but WANTED a refund anyway for his time.. lol I told him, i cant do a refund w/o the stick coming back, so he was trying to double dip, i was going to give him something for his time, but then he leaves me negative and abusive feedback.. needless to say, i called my new concierge at Ebay, not only did she remove the bad feedback, but closed the case in my favor.. She even removed a old negative that I got unfairly on a $30 cell phone that was new, but seller said didnnt work with his carrier (i had specific carrier it would work on).. Never contacted me, -- I am still on ebay even though the fees are crazy now, and usually buyers have all the power, but I think with this new status, I can deal with it..
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