Yes. I answer all the phones. Would you like our #?

It was always a win win with me. I didn't want to work at a place that judged the way I looked, and they didn't want me.

Ah, call center employees. I used to install phone equipment in them, a short list of the types I saw:

* Giant (400lbs+) and smelly (lots)
* Sitting around talking about their current/ex boyfriend instead of working (lots)
* The gum chewer
* The token man (usually also the one that had figured out a way to game the reporting system to make it look like he was busier than he was)

My favorite three all came from the same overnight crew in the same call center, though. They had a dude with a (no s**t) bone in his nose. It was plastic or something, but it was probably three inches long. Then there was the girl who thought she was a vampire. Couldn't stay for training after the shift because she had to get home before the sun came up, which she told us very loudly like we were dips**ts for not seeing and respecting her vampire-ness. Then there was the guy who was beet red and covered in acne who's cube looked like a miniature GNC store. I'd rank them in order of crazy, but I wouldn't know where to begin.

ROFL

We've seen our share. But since we bought out another company a couple years back, we've raised our standards.

the 'my opinion matters' crowd goes hand in hand with the 'i dont listen' 'you owe me something' 'i cant do two things a once' crowd.

but its a call center mr. plow you should expect this kinda shit. duh.

I wouldn't go so far as to say I should expect it. I know that turnover is part of the business and we luckily don't have a ton of it.

Every job I've applied for - whether it was washing dishes at Applebee's, working at Best Buy, etc - I treated the person interviewing me with respect by showing up acting like I wanted a job......as I'm sure most on here have regardless of the position.

yes, but as a soon to be MBA grad, the market seems dead with a hiring freeze all around :(

High turnover = crappy job/employer

Thanks. I do my best to make sure each and every single employee is miserable here.

QFT but id actually say that their hiring practices are failing or their HR dept isnt doing its job (meaing adding NO VALUE to the company).

if your targeting the right people and they can keep them satisfied then you shouldnt have high turnover.

people complain about high turnover in callcenters and always point blame at the nature of the job as a reason. i say they are NOT hiring the right type of employee for that job and as such they have high turnover.

I would agree.

Like I said earlier, our turnover is not very high. Out of 30 employees only 5-6 have been here less than one year. 10+ have been with us for 3+ years.

Our hiring now is not because of turnover, but because of growth.

what's the jobs for? Can I appy, I'll move to KC....

You can move to KC if you can commute 3 hours each way daily.

Hire one
see if they show up

nice then :toast: good to see some companies still thrive.

ive been at my company here in KC for 8 years..my experience is 7 years logistics, 5 customer service, 3 project mgmt, 3 warehousing and dist, 2 international business, and now im in Accounting. its a pain in the butt to get a promo regardless of what i bring to the table b/c now we have 80 - 120 apps per open req instead of the normal 12 - 35