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I've had customers tell me our service is bullshit before. I don't respond by saying "go buy your service elsewhere". And I haven't spend thousands of dollars on 50-year anniversary TV commercials that say "our customers are the greatest, we wouldn't be what we are without them" either. |
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Ill sit here and bash the Chiefs all I want, but I am not going to go out of my way to hunt some low end staffer on the Chiefs official payroll that is probably some 24 year old out of college yuppie making just enough to pay his rent and make that guys job harder because the guys at the top of his food chain suck. If Scott Pioli ran the twitter, I'd understand. But at the end of the day, he doesn't. And taking it out on some rando is no different than walking in a 5 star restaurant, hating the food, so you go in the bathroom and shit on the floor instead of the toilet to make the janitor's job worse. |
"I'm not saying they were radar rings, but they were radar rings."
"I'm not saying the dollar's going to collapse, but the dollar's going to collapse." "I'm not saying HAARP caused the Japan earthquake, but HAARP caused the Japan earthquake." The possibilities are almost endless. |
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People call into customer service organizations ALL THE TIME and complain about things that the individual agent can't change. That's the PURPOSE of customer service. This type of thing is the only reason for the Chiefs to have an official Twitter feed. The ONLY reason. |
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I know nothing about this guy. Is he a season ticket holder? |
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Sorry, Ari. You know I love you, bro. It's sure fun to flip you shit, though. |
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This is the problem with the monopoly that is pro football. When consumer confidence is wavering, Ford Motor Company doesn't get on Twitter and say "**** you, go buy a Toyota". They interact with people on Twitter (and Facebook and all sort of other contact media) and actively (or silently) solicit feedback on HOW TO IMPROVE CONSUMER CONFIDENCE. They actually want someone to get on Twitter and say "I've bought Fords all my life but this new F150 is bullshit. " It gives them an opportunity to get a leg up on their COMPETITION by actually asking the customer "what don't you like?" and "what would you improve?" If the guy just stops buying Fords and gets everybody else to do the same, Ford eventually stops making F150s to cut their losses and in the end, he doesn't get what he wants. |
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Okay, go ahead and get 80,000 people (probably more like 120,000+) to NOT attend a Chiefs game this season. Ready, set, go! |
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LMAO |
If this thread reveals anything, it's that some people understand the world today (Social Media) and some people are completely clueless.
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